Tuesday, March 1, 2011

Has anyone heard from US Airways Customer Relations on Flight 614 Phoenix to Atlanta July 30, 2007

Has anyone heard from US Airways Customer Relations on Flight 614 Phoenix to Atlanta July 30, 2007?
This was the worst flight I have ever taken and should be on the news. There were airplane door problems, refueling issues, bathroom light issues, bathroom water issues and passenger seat problems. It was delayed and passengers were boarded and deboarded multiple times with little or no air conditioning in Phoenix 109 degree weather. We were told that Customer Relations would contact us with some sort of compensation. It better not be a $10 meal voucher!
Phoenix - 3 Answers
Random Answers, Critics, Comments, Opinions :
1 :
Contact them now that you are home...they will usually send a discount on your next flight...but you have to contact them when you get home.
2 :
I wouldn't hold your breath. You need to contact them. I doubt they'll take time out of thier day to give you money. Sorry you had a crappy flight!
3 :
I would not only contact the airline, but also the airport operations center and talk with a manager. Ever since they merged with America West Airlines...they have made everyone's travels a disaster. If you want excellent service and top notch customer service people...Fly SOUTHWEST!!!!!!! They are the best!!!!!!!! Hope that helps!!!! Good luck with US Airways!!!!!!

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